At our salon, we value a positive and respectful environment for everyone. To ensure a harmonious experience, we kindly request that clients adhere to the following guidelines:

• Respect and Courtesy: Please treat our staff and fellow clients kindly and respectfully. We're all here to enjoy a pleasant experience.

• No Intimidation or Aggression: We have a zero-tolerance policy for intimidation, aggression, or verbal abuse. Such behaviour will not be tolerated, and individuals engaging in it will be asked to leave immediately.

• No Profanity: Swearing, offensive language, or derogatory remarks are unacceptable. Let's keep our conversations and interactions friendly and respectful.

• Appointment Etiquette: Please arrive on time for your appointment to ensure a smooth schedule for all clients. If you need to cancel or reschedule, kindly give us at least 48 hours' notice.

• Personal Space: Respect the personal space of others. Maintain an appropriate distance and refrain from intruding on the privacy of fellow clients.

• Concerns and Feedback: If you have any concerns or feedback, please share them via email. Our management team is dedicated to addressing your needs professionally within seven working days.

• Devices and Noise: Please keep your electronic devices silent and use headphones for music or videos to maintain a peaceful atmosphere.

• Payment and Tipping: Payment should be made by our salon's policies. Tipping is appreciated but optional. Your generosity is valued.

We strive to provide an excellent salon experience for everyone, and your cooperation in following these guidelines is greatly appreciated. Let's make this a place of beauty, relaxation, and positive energy.

Thank you for choosing our salon; we look forward to serving you excellently!

Photography & Client Image Policy

At Allure Salon Ltd, we may take photographs or videos of your hair during or after your appointment.

These images are used for:

• Client records and consultation history

• Training and professional development

• Marketing and promotional purposes (including social media, website, and advertising)

By booking and attending your appointment, you agree that images of your hair may be taken and used by Allure Salon Ltd unless you inform your stylist otherwise before your service.

We respect your preferences at all times. If you do not wish for your images to be taken or used, please let your stylist know prior to or during your appointment.

All images remain the property of Allure Salon Ltd and are used in accordance with our data protection and privacy policies.

Client Privacy & Data Protection

Allure Salon Ltd is the data controller for any images or personal data collected within the salon.

We are committed to ensuring that:

• Your personal data is handled securely and appropriately

• Images are only used for the purposes outlined above

• No confidential or sensitive information is captured or shared

Clients have the right to withdraw consent at any time. If you would like an image removed, please contact the salon directly and this will be actioned promptly.

Salon Management