At our salon, we value a positive and respectful environment for everyone. To ensure a harmonious experience, we kindly request that clients adhere to the following guidelines:

• Respect and Courtesy: Please treat our staff and fellow clients kindly and respectfully. We're all here to enjoy a pleasant experience.

• No Intimidation or Aggression: We have a zero-tolerance policy for intimidation, aggression, or verbal abuse. Such behaviour will not be tolerated, and individuals engaging in it will be asked to leave immediately.

• No Profanity: Swearing, offensive language, or derogatory remarks are unacceptable. Let's keep our conversations and interactions friendly and respectful.

• Appointment Etiquette: Please arrive on time for your appointment to ensure a smooth schedule for all clients. If you need to cancel or reschedule, kindly give us at least 48 hours' notice.

• Personal Space: Respect the personal space of others. Maintain an appropriate distance and refrain from intruding on the privacy of fellow clients.

• Concerns and Feedback: If you have any concerns or feedback, please share them via email. Our management team is dedicated to addressing your needs professionally within seven working days.

• Devices and Noise: Please keep your electronic devices silent and use headphones for music or videos to maintain a peaceful atmosphere.

• Payment and Tipping: Payment should be made by our salon's policies. Tipping is appreciated but optional. Your generosity is valued.

We strive to provide an excellent salon experience for everyone, and your cooperation in following these guidelines is greatly appreciated. Let's make this a place of beauty, relaxation, and positive energy.

Thank you for choosing our salon; we look forward to serving you excellently!

Salon Management